Privacy Policy

Last Updated: Sep 6, 2024

1. Introduction

Mugen Tech Private Limited ("we", "our", or "us") is committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI Consulting & Development services, visit our website, or interact with us in any way.

2. Information We Collect

We collect the following types of personal information:

• Name
• Email address
• Physical address
• Phone number
• Payment information

We collect this information through:

• Website and other platform forms
• Direct communications
• Cookies and similar tracking technologies

3. Use of Cookies

We use cookies and similar tracking technologies on our website. Cookies are small data files that are placed on your device when you visit our website. They help us improve your experience and understand how you interact with our services.

4. Use of Personal Information

We use your personal information for the following purposes:

• To provide and improve our AI Consulting & Development services
• To process payments
• To communicate with you about our services
• To send marketing communications via email and occasional SMS
• To comply with legal obligations
• To analyze and improve our business operations

5. Sharing of Personal Information

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business and deliver services to you. All our service providers are GDPR compliant.

6. Financial Information

When you make a payment for our services, we collect financial information. This information is processed securely through our payment processor.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security practices to maintain the integrity of our systems.

8. International Data Transfers

As we operate internationally from our base in India, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

9. Data Retention

We retain your personal information for up to 3 years after our last interaction or the end of our business relationship, unless a longer retention period is required by law.

10. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

To exercise these rights or for any privacy-related concerns, please contact us at mugen.automation@gmail.com

11. Marketing Communications

We may send you marketing communications via email or SMS if you have given your consent or if we have a legitimate interest to do so. Every marketing message will include an unsubscribe option, allowing you to opt-out of future communications. You can also contact us at any time to opt-out.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Mugen Tech Private Limited

Email: mugen.automation@gmail.com